Last updated: September 30, 2026
Sky Bridge Communication LLC (“Sky Bridge Communication”, “we”, “us”, or “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect personal information when you visit skybridgecommunication.com (the “Website”), contact us, or use our business process outsourcing (BPO) services, including inbound and outbound call center, lead generation, sales, and customer support services (the “Services”).
1. Information We Collect
Information you provide: name, email address, phone number, company name, job title, and any details you share when you fill out a contact or meeting form, subscribe to our newsletter, apply for a job, or communicate with us by phone, email, or chat.
Information collected automatically: IP address, browser type, device information, pages visited, referring URLs, and date/time of visits, collected through cookies and similar technologies (see our Cookie Policy).
Information processed on behalf of clients: when we provide Services to our business clients, we may process personal information of their customers or prospects (such as contact details and call recordings). In those cases we act as a service provider/processor and handle that data according to our client’s instructions and our agreements with them.
2. How We Use Information
- To respond to inquiries, schedule meetings, and provide requested information or quotes;
- To deliver, manage, and improve our Services;
- To send newsletters, updates, and marketing communications (you can opt out at any time);
- To monitor call quality, train staff, and maintain compliance, including recording calls where permitted by law;
- To operate, secure, and analyze the performance of our Website;
- To comply with legal obligations and enforce our agreements.
3. Calls, Text Messages, and Consent
We conduct outbound communications in accordance with applicable laws, including the Telephone Consumer Protection Act (TCPA), the Telemarketing Sales Rule (TSR), and National Do Not Call Registry requirements. Calls may be monitored or recorded for quality assurance and training. If you no longer wish to be contacted, tell our representative or email us and we will add you to our internal do-not-call list. We do not sell or share mobile numbers or SMS opt-in consent with third parties for their marketing purposes.
4. How We Share Information
We do not sell your personal information. We may share it with:
- Service providers who help us operate our business (hosting, email, CRM, telephony, analytics), bound by confidentiality obligations;
- Our business clients, when the information was collected while performing Services for them;
- Authorities or other parties when required by law or to protect our rights, users, or others;
- A successor entity in connection with a merger, acquisition, or sale of assets.
5. Data Retention
We keep personal information only as long as needed for the purposes described in this policy, to fulfill contractual obligations, or as required by law.
6. Data Security
We use reasonable administrative, technical, and physical safeguards to protect personal information. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.
7. Your Rights and Choices
Depending on where you live (for example, under the California Consumer Privacy Act or similar state laws), you may have the right to access, correct, delete, or obtain a copy of your personal information, and to opt out of certain processing. You can unsubscribe from marketing emails using the link in any email. To make a request, contact us using the details below. We will not discriminate against you for exercising your rights.
8. Children’s Privacy
Our Website and Services are not directed to children under 13, and we do not knowingly collect their personal information.
9. Third-Party Links
Our Website may link to third-party websites. We are not responsible for their privacy practices and encourage you to review their policies.
10. Changes to This Policy
We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised “Last updated” date.
11. Contact Us
If you have questions about this Privacy Policy or our data practices, contact us:
Sky Bridge Communication LLC
2479 Briercliff Road, New York 10001
Phone: +1 (239) 379-3752
Email: info@skybridgecommunication.com